Returns & Exchanges

At The Fruit Company®, we stand behind the quality of our orchard-fresh gifts with a 100% satisfaction guarantee. If your order does not arrive in perfect condition, please contact our customer service team within 15 days of receipt for a replacement or refund.

Return Process

• 1.
  Contact Customer Support

  Reach out to our team via phone or email within 15 days of delivery to report any issues with your fruit or gourmet gift basket.

• 2.
  Provide Order Details

  Please have your order number and a brief description of the quality concern ready to help us expedite your request.

• 3.
  Submit Documentation

  For quality control purposes, we may request a digital photo of the product and the shipping box to better understand the issue.

• 4.
  Resolution Selection

  Choose between a complimentary replacement of the original item or a full refund back to your original payment method.